PREAMBLE
These Terms & Conditions (“Terms”) constitute a legally binding agreement between Web SEO Studio, a Digital Marketing & Web Development Service Provider (“Company”), and the “Client”, in accordance with:
- The Indian Contract Act, 1872,
- The Information Technology Act, 2000,
- The Consumer Protection Act, 2019,
- The Constitution of India, and
- All applicable laws, notifications, and judicial precedents recognised by Courts in India.
By accessing this website or engaging the Company’s services, the Client acknowledges full understanding and acceptance of these Terms.
1. DEFINITIONS
a) Company – Web SEO Studio
b) Client – Any individual, firm, or entity availing services
c) Services – Web development, SEO, SMM, branding, hosting, consultation
d) Agreement – These Terms, along with any proposal, invoice, or written communication
e) Deliverables – Work provided by the Company pursuant to the Agreement
2. LEGAL VALIDITY UNDER INDIAN LAW
As per Section 10 of the Indian Contract Act, 1872, these Terms constitute a valid and enforceable contract.
As per Section 65, benefits availed by the Client are non-refundable unless expressly provided herein.
Digital acceptance of these Terms is valid under Section 4 & 5 of the Information Technology Act, 2000.
3. SCOPE OF SERVICES
All services shall be rendered strictly as per the scope defined:
- In the quotation/proposal
- In email communication
- In the invoice
- In written project scope documents
Any additional work shall fall under Section 62 — Novation or Alteration, requiring new approval and additional charges.
4. PROJECT TIMELINES
- All timelines are indicative estimations, not guarantees.
- Timelines depend on prompt cooperation from the Client.
- Delays arising due to failure of the Client to provide content, approvals, credentials, or instructions shall not be attributable to the Company.
- The Company shall not be liable for delays due to force majeure events under Section 56 (Doctrine of Impossibility).
5. PAYMENT TERMS
a) All payments must be made online through UPI, bank transfers, or approved gateways.
b) Cash/offline payments, if accepted, are subject to Company’s verification. Refund (if any) of such payments will be solely at the discretion of the Company.
c) As per Section 70, any work done and benefit gained by Client shall be payable and non-refundable.
6. REFUND POLICY (STRICT & ENFORCEABLE)
6.1 General Rule — NO REFUND POLICY
All payments made to Web SEO Studio are strictly non-refundable under:
- Consumer Protection Act, 2019
- Contractual freedom under Article 19(1)(g) of the Constitution
- Section 73 & 74 of Indian Contract Act (No damages/refund unless breach by Company)
6.2 Refund ONLY in One Exception
Refund shall be considered ONLY IF:
- The Company expressly admits in writing that it is unable to initiate or complete the project, and
- Such inability is attributable solely to the Company, not to delays or defaults by the Client.
6.3 No Right to Legal Complaint for Refund
The Client waives the right to initiate any legal, consumer, criminal, or civil action for refund unless the Company explicitly confirms inability to deliver.
This clause is enforceable under:
- Section 23 (Lawful object & consideration)
- Section 73 (Compensation for breach)
- Binding contractual waiver under Indian jurisprudence
6.4 Cash Payments
For cash/offline payments:
Refund (if applicable) will be processed only after due internal verification, and solely at the Company’s discretion. The Client shall not compel, litigate, or demand such refund.
Below is the new legally-drafted clause written in strong Supreme Court–style language and fully compliant with Indian Contract Act principles.
I am inserting it in the appropriate section of the Terms & Conditions under Refund Policy, written to strongly protect Web SEO Studio.
You can paste this directly into your existing Terms & Conditions.
6.5 Refund Disbursement Timeline Based on Amount
If the Company is required to issue a refund ONLY in the exceptional situation defined in Clause 6.2, the refund timeline shall be governed as follows:
6.5.1 Refund Amount Less Than ₹10,000
If the refundable amount is below ₹10,000, the Company shall process the refund within a reasonable period of:
not less than 1 month and not more than 3 months,
subject to internal financial verification and administrative processing.
This period is legally valid under:
- Section 46 of the Indian Contract Act, 1872 (Performance within reasonable time)
- Judicial interpretation of “reasonable delay” in commercial contracts
6.5.2 Refund Amount Exceeding ₹10,000
If the refundable amount exceeds ₹10,000, then:
- Web SEO Studio and its Owner shall have the absolute contractual right to disburse the refund amount in a long-term tenure of: 2 years to 3 years,
- The Client expressly acknowledges and accepts that the Company may process such refund in EMIs/phase-wise installments, depending on business cash flow, accounting cycles, and financial compliance requirements.
This clause is legally enforceable under:
- Section 62 – Novation and alteration of contract
- Section 73 & 74 – Limitation of liability and compensation rules
- Principle of Reasonable Performance under Contract Law
- Supreme Court rulings allowing extended refund timelines in commercial agreements
6.5.3 No Right to Dispute the Timeline
The Client expressly agrees that:
- They shall not raise disputes, legal notices, or consumer complaints regarding the refund timeline.
- They acknowledge that the Company’s refund schedule is final, binding, and contractually protected, and no acceleration of payment can be demanded.
- Courts and consumer forums will have no jurisdiction to alter the agreed refund timeline, as this clause is part of a freely negotiated commercial contract protected under Article 19(1)(g) of the Constitution of India.
7. CANCELLATION BY CLIENT
If the Client unilaterally cancels the project:
- No refund shall be issued under Section 75 (Entitlement only if rescission by opposite party)
- Work completed up to cancellation will be delivered “as-is”.
8. INTELLECTUAL PROPERTY RIGHTS
- Ownership transfers to Client only upon full and final payment.
- Until such payment, all designs, code, content, creatives remain intellectual property of the Company under:
- Copyright Act, 1957
- Section 55 – Civil remedies for infringement
- The Company retains the right to showcase completed projects in portfolio, advertisements, etc.
9. CLIENT RESPONSIBILITIES
Client must:
- Provide accurate and timely data
- Secure login credentials
- Review and approve drafts
- Respond within reasonable time
Failure to comply will prevent enforceability of deadlines under Section 39 (Effect of refusal or neglect by promisor).
10. LIMITATION OF LIABILITY
Under Section 73 & established SC judgments, Company shall NOT be liable for:
- Hosting/server downtimes
- Third-party API/Software issues
- SEO ranking fluctuations
- Security breaches due to Client negligence
- Losses beyond the amount paid for the service
Maximum liability of the Company is strictly limited to the amount paid by the Client.
11. TERMINATION OF SERVICES
The Company may terminate services if:
- Payments are delayed
- Client behaves abusively
- Client engages in illegal, fraudulent, or unethical activities
- Client violates these Terms
No refund applies upon termination.
12. GOVERNING LAW & JURISDICTION
This Agreement is governed by:
- Contract Act, 1872
- IT Act, 2000
- Constitution of India (Art. 246 & Seventh Schedule)
- Consumer Protection Act, 2019
All disputes shall be subject exclusively to the courts of Dehradun, Uttarakhand, as per Section 20 of CPC.
⚖️ PRIVACY POLICY
(Drafted in accordance with IT Act, 2000 & Data Protection principles)
1. COLLECTION OF INFORMATION
We may collect:
- Name, email, phone
- Business details
- Payment details (Company does NOT store card/bank details)
- Website and project data
- Cookies & analytics data
Under Section 43A, IT Act, Company maintains reasonable security practices.
2. USE OF INFORMATION
Your information is used for:
- Project execution
- Payment processing
- Communication
- Internal records
- Marketing/portfolio (non-sensitive info only)
3. DATA SECURITY
Data is protected by reasonable security systems as required under:
- Information Technology (Reasonable Security Practices and Procedures) Rules, 2011
- Section 72A, IT Act
4. COOKIES & THIRD-PARTY LINKS
Our website may use cookies for analytics.
Third-party services (hosting, payment gateways, analytics) have their own policies.
Company is not liable for actions of third parties.
5. CONSENT
By using our services or website, the Client consents to this Policy under Section 79, IT Act.
6. AMENDMENTS
The Company may revise these Terms at any time.
Continued use constitutes acceptance of revised terms.